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What Does It Take To Build an Effective Maintenance and Reliability Organization

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Competing demands in pharma and biotech—throughput, cost reduction, zero defects, and reliability—often create tension and chaos when systems break down. To achieve lasting improvements in uptime and compliance, organizations must address the root causes: processes, roles, and culture.

In this webinar, Dave Porrill (Principal, Advanced Global Services) shares a practical, stepwise framework for creating a high-performing maintenance and reliability program. Drawing on decades of experience, Dave outlines:

  • Why improvements must start with vision and motivation—not just tools or tactics

  • The five-step roadmap: Why, What, How, Who, and When

  • Clear role definitions across production, maintenance, engineering, quality, and procurement

  • The reliability model: design, operations, maintenance, and continuous improvement

  • How to use CMMS as a backbone—once foundational processes are in place

  • Cultural foundations for collaboration, accountability, and sustained improvement

Watch the replay to learn how to align people, processes, and systems to build reliability excellence—delivering greater uptime, lower costs, stronger compliance, and empowered teams.

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